Frequently Asked Questions
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No, you will not be billed. The invoice is a draft and rough estimate. We will reach out to you within 24-48 hrs regarding your order request and the availability of the inventory requested.
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You can visit our storefront in 1601 Lester Rd. Suite 200, Conyers, GA 30012.
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If you have paid an invoice for rentals with us, pick is included in the pricing.
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AS SOON AS POSSIBLE. Bookings are subject to product availability. Once you are firm on your date, reserve your rental items. This will secure the products that you have chosen for your special event.
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To confirm a quote, we require your contact information (name, phone number, email address), valid credit card information and a non-refundable deposit. The deposit is equal to 50% of your order total and is applied towards your final balance. This payment can be made by Credit Card & Cash.
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14 days prior to your event. Any reductions or cancellations are non refundable. However, we can make minor adjustments to number of chairs and tabletop items up to 2 weeks prior to the event, and any additions are welcome up to 2 weeks prior to event subject to availability. Exquisite Affairs Party Rentals and Designs, LLC must be provided with a final count of items 2 weeks prior to event.
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Yes, as long as the items are available.
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Final payment is due in full 2 weeks prior to your event, no exceptions.
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Cancellation of all items will result in forfeit of your 50% deposit. Eliminations of items from you order are non-refundable. However, we can make minor adjustments to number of chairs and tabletop items up to 2 weeks prior to the event, and any additions are welcome up to 2 weeks prior to event subject to availability. Exquisite Affairs Party Rentals and Designs, LLC must be provided with a final count of items 2 weeks prior to event.
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Yes, we do offer delivery. Delivery rates will vary depending on delivery specifics. Please contact us for a quote.
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We wash all dishes, glassware and linen upon return. We do ask that you rinse the plates free of any food and empty the glasses. Dinnerware should be returned “dishwasher ready.” We ask that you do not wash any linens.
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We will finalize our delivery and set up schedule 1-2 weeks prior to your event. We work with you and your venue to set up the tent as early as is feasible the week of your event, generally 1-2 days in advance. Some venues require same day set up and we will discuss that with you at the time of booking to prevent timing conflicts.
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We set up all Sail Cloth, Festival, Marquee and Clearspan tents, dance floors, portable flooring, staging, custom lighting, heaters, all tent accessories and leg drapes. Set up/take down packages for tables, chairs, table top, and decor, as well as day of packages are available upon request. Please contact us for a quote.
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Yes. Please contact us for a delivery rates or pick up information.